Frequently Asked Questions

Our office is open Monday through Friday. Please see our office hours listed under the Contact Us section.

Yes. We are excited that you have chosen us for your medical care. 

To make an appointment call our office at 267-273-1196 or use our book online button. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.

Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

Please refer to our Insurance page to review Advocare's list of accepted insurance providers.

We have a physician on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Please call our office and follow the prompts for our prescription refill line. Allow 2-3 business days for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled Monday through Friday only.

Yes we do. Our highly trained phlebotomists perfrom venipuncture as a convenient service for our patients. We use Labcorp and Quest to process the labs.